Claim for Mis-Sold Volkswagen Car Finance
Were you mis-sold Volkswagen car finance? Millions of drivers are potentially owed compensation. Check your eligibility in just 60 seconds with our Volkswagen refund checker.
No win, no fee3.
What Is Vehicle Finance Claim?
A vehicle finance claim is one where you were mis-sold a car finance agreement when purchasing your Volkswagen vehicle. This means you may have been charged hidden commissions, given poor advice, or not properly informed about the full cost of your car finance deal.
Common reasons for a Volkswagen finance claim include:
- Not being told about high interest rates or added fees on your Volkswagen
- Hidden commission payments between the lender and Volkswagen dealer
- Poor or misleading advice from the Volkswagen salesperson
- Missing or unclear information in your Volkswagen finance agreement
If any of these apply to your Volkswagen purchase, you could be eligible to claim compensation. The responsibility falls on the finance company and the Volkswagen dealership to prove they acted fairly. If they can't, you may be owed a refund.
Many Volkswagen customers have already received compensation for mis-sold finance agreements. Don't miss the opportunity to check if you're entitled to a refund for your Volkswagen vehicle.
Facts About UK Car Finance Mis-Selling of Volkswagen Cars
Millions of drivers across the UK may be entitled to compensation due to mis-sold car finance agreements, and many of those affected financed Volkswagen vehicles. According to the Financial Conduct Authority (FCA), around 95% of car finance deals included commission payments between lenders and dealerships, often without the customer's knowledge. Shockingly, up to 44%4 of these agreements may have been mis-sold, meaning many Volkswagen customers unknowingly paid more than they should have.
If you purchased a Volkswagen using car finance after 2007, including Personal Contract Purchase (PCP), Hire Purchase (HP), lease purchase agreements or a personal loan arranged througha Volkswagen dealership, you may be eligible to make a claim. This applies whether the vehicle was new or used, and includes cars, vans and other vehicle types.
Compensation can vary based on your specific agreement. While some reports suggest potential payouts in the thousands, the FCA has stated that, on average, drivers could receive around £8302 per claim. A recent Supreme Court ruling and an FCA investigation have confirmed this is a widespread issue, paving the way for mass claims across the country.
If you suspect your Volkswagen finance deal was mis-sold, now is the time to act. With millions of potential claims and funds already set aside, checking your eligibility could be the first step toward reclaiming the money you're owed.
Start Your Volkswagen Car Finance Claim in Just 60 Seconds
You may have been mis-sold Volkswagen car finance. Now is a great time to take action. Starting your claim is quick, easy and hassle free.
Step 1
We Locate Your Volkswagen Finance
Using trusted credit reference agencies, our system finds all Volkswagen car finance agreements linked to you—even if you've changed your name or moved home. This includes agreements dating back to 2007 which are often hard for individuals to trace.
Step 2
We Get Things Moving
Our technology identifies any past Volkswagen car finance agreements, even those dating back to 2007, which are often difficult for individuals to locate.
Step 3
We Build Your Volkswagen Claim
Your Volkswagen case is handed to our expert partner law firm who negotiate directly with lenders on a No win, no fee³ basis.
What Happens When I Start a Volkswagen Car Finance Claim?
Once you begin your Volkswagen car finance claim, we'll quickly assess whether you're eligible for compensation due to a mis-sold agreement. If you qualify, we'll also estimate how much you could be entitled to. Here's what to expect next:
Our partner law firm writes directly to Volkswagen on your behalf to start your claim. This formal complaint outlines the details of your case and initiates the process.
The lender is expected to respond or acknowledge your complaint within a reasonable time. In some cases, this may happen quickly.
The Financial Conduct Authority (FCA) has given lenders permission to pause complaint responses until early 2026, which means you may not get a final answer straight away. However, your claim will still be registered and progressing in the background.
We'll submit all necessary claim evidence on your behalf and negotiate with Volkswagen to achieve the best possible outcome for you. You won't need to handle any paperwork or legal discussions, we do it all for you.
We'll keep you informed every step of the way, so you're never left in the dark. Your journey to compensation is in safe hands.
Claim Mis-sold Car Finance By Lender
We process claims for all major car finance providers listed below. You could be owed thousands in compensation, so don't miss the opportunity to check your eligibility.
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Let our experienced team help you recover the money you may be owed from your car finance agreement.
Key Information
Average £2,086 per household1
Household refund values are based on data published by the Office for National Statistics (ONS) and the Financial Conduct Authority (FCA), together with analysis of vehicle finance agreements identified through our process. Calculations assume 2 adults per household and 3.4 vehicle finance agreements per person. FCA data indicates average compensation of £829 per agreement and that 37% of agreements may be affected. Eligibility and compensation will vary and are not guaranteed.
FCA motor finance update2
As a result of its review of the motor finance industry, the FCA announced a consumer redress scheme in March 2026. The scheme is currently subject to legal challenge. This does not affect our claims process, and we will continue to keep our customers informed of further developments.
No Win No Fee3
We will run a free vehicle finance check. If we find you may be eligible, we will refer your claim(s) to our law firm partner My Law Matters (MLM). We will let you know before we do this. MLM will submit eligible claims to your lender(s) on a no win no fee basis. If successful, MLM's fee is between 15% to 30% + VAT (18% to 36% total) of the amount recovered. MLM may charge a fee if you cancel after the 14-day cooling off period, this will be explained in their documentation which we will send to you. MLM pay Claims1 a referral fee for claims referred, this is not payable by you.
Information Sources4
The FCA have estimated that individual claims will be worth an average of £829. For detailed information regarding potential claim values and the FCA's estimate of the number of vehicle finance agreements that were mis-sold, please refer to https://www.fca.org.uk/news/statements/fca-consults-motor-finance-compensation-scheme and https://www.fca.org.uk/publication/policy/ps26-3.pdf (page 12)
Alternative Ways To Claim
Please be aware that you can make a free motor finance mis-selling claim directly with your lender, through the FCA redress scheme, or via the Financial Ombudsman Service. We can do the work for you, but you do not need to use a claims management company or law firm to make a claim. See Claims1 Terms & Conditions and Key Facts for full details including all fees applicable on payout of your claim.